Privacy Policy
INTRODUCTION
Retes d.o.o. needs to collect, use and disclose personal information in order to perform business functions and activities, including making and managing travel bookings on behalf of our customers. We are firmly committed to protecting the privacy and confidentiality of personal information with various physical, electronic and procedural safeguards. Retes d.o.o. acknowledges your right of confidentiality of data and undertakes to preserve the security of data which is collected via www.explore.hr. We collect, process and save your personal information in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. Data will not be passed on to third parties or exported to third countries except in the case of the need for realization of contracted services (e.g. tour provider, accommodation, carrier, insurance). We will consider that proceeding to use www.explore.hr represents your acceptance of all of the conditions described below.
USE OF PERSONAL DATA
Your personal information is collected and used only on the basis of the data you voluntarily give to Retes d.o.o. or by using www.explore.hr. Collected personal information is kept in an electronic form and all appropriate technical and organizational measures are applied to prevent personal data violations. Received emails with your personal information Retes d.o.o. will only use it for the purpose of meeting your requirements.
RESERVATIONS
When booking our services, you will need to provide personal information of the reservation holder that must be 18 + years old and other users’ relevant information. Only the information that is necessary for the realization of the service will be available service providers. Payment details (e.g. bank card number, expiration date) are specifically protected and will only be available to banks or card holders for payment authorization. Please note that registration at www.explore.hr is allowed only to persons over the age of 18.
COOKIES
Cookies allow us to collect statistical data of user behavior at www.explore.hr. Cookies may be used to help speed up the booking process so you do not need to re-type the same information. We may use cookies to measure website usage such as number of visitors, entry and exit points of visitors, and details of activities and searches performed with related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one page to the next. We do not store any personal information in the cookie or use it for any other purpose. Retes d.o.o. reserves the right to use cookies at www.explore.hr but any user can prohibit receiving cookies by changing settings in their Internet browser.
DIGITAL MARKETING
Contact information, such as your name and email address, is required in case you want to use promotional material services from us. Promotional materials include services and special offers and newsletters. You can disable your service at any time by activating the “Sign out” link at the end of an e-mail or by posting an e-mail deletion request to info@explore.hr.
SECURITY
Retes d.o.o. takes all security measures to protect the user’s data during data entry, transfer, data processing, and storage. Access to data is limited and available only to those employees who are required to do business. Personal information disclosed to us upon registration will be kept during the existence of the website or during the registration period of the user. All data that Retes d.o.o. released when registering on the Internet site, will be destroyed at the latest by extinguishing it. Users at any time have the right to request information about their personal data processed by Retes d.o.o., as well as ask to delete it, by sending a request to info@explore.hr.
NOTIFICATION OF CHARGES
In the case of any changes of the Privacy Policy, the notice will be published on the homepage of the web site with the aim of acquainting the user.
Retes d.o.o.
Mihanovićeva 6,
21000, Split
Croatia
OIB: 83735032133
